Good news for vehicle owners! The National Highways Authority of India (NHAI) has made the FASTag Know Your Vehicle (KYV) process much simpler and user-friendly. The biggest update — you no longer need to upload side photos of your vehicle. The system can automatically fetch your vehicle details from the VAHAN database with this simplified NHAI FASTag KYV Process, which makes verification faster and easier.
Let’s understand what’s changed, how it benefits FASTag users, and what you should do if you face any issues.
What’s New in the FASTag KYV Rules 2025
According to the latest guidelines by Indian Highways Management Company Limited (IHMCL) — a subsidiary of NHAI — the KYV procedure has been streamlined for better convenience.
Here are the key updates:
- No more side photos: Only the front image of your vehicle showing the number plate and FASTag sticker is required.
- Automatic data fetching: When you enter your vehicle number, chassis number, or registered mobile number, your RC details will be fetched directly from VAHAN.
- Multiple vehicles under one number: If your mobile number is linked to more than one vehicle, you can select which one to verify.
- No sudden deactivation: FASTags issued before the KYV policy will stay active unless any misuse or technical issue is found.
- Reminders by SMS: Banks will send regular SMS alerts to users who haven’t completed their KYV verification yet.
Why Was the KYV Process Introduced?
The KYV (Know Your Vehicle) system was introduced to prevent FASTag misuse — for instance, when some truck drivers used cheaper car tags to avoid paying higher tolls. It helps ensure every FASTag is correctly linked to the right vehicle.
Initially, the process required uploading multiple photos, which caused confusion for many users. The new rules aim to fix that by making verification smoother and faster.
What Should You Do If You Face Issues?
If you face any problems completing your KYV or uploading photos/documents:
- Contact your issuing bank, which is responsible for helping you complete the KYV process.
- You can also call the National Highway Helpline at 1033 to file complaints or seek help regarding any FASTag or KYV-related issue.
What Is FASTag and How Does It Work?
FASTag is an electronic toll collection system in India that uses Radio Frequency Identification (RFID) technology. It allows vehicles to pass through toll plazas without stopping, as the toll amount is automatically deducted from the linked prepaid account.
It is fixed on your vehicle’s windshield and helps save time, reduce fuel use, and avoid long queues at toll gates.
What Is KYV (Know Your Vehicle)?
KYV, or Know Your Vehicle, is a mandatory verification process for all FASTag users. You need to upload specific vehicle images and RC details to confirm that the FASTag is affixed to the correct vehicle.
As per guidelines, KYV verification is valid for three years, after which a Re-KYV process must be done to renew it.
Why Is KYV Verification Important?
Completing KYV is essential for FASTag users because:
- It prevents misuse of FASTags across different vehicles.
- It ensures compliance with NHAI and RBI regulations.
- If your KYV is not verified, your FASTag can be hotlisted, which means it won’t work at toll plazas.
- You may need to pay tolls manually and could face penalties from regulatory authorities.
If your FASTag gets hotlisted, you can simply upload correct documents again, and once verified, it will be reactivated.
Benefits of the Simplified KYV Process
- Less documentation: Only front image needed.
- Faster verification: Instant vehicle info fetching from VAHAN.
- Automatic reminders: Banks will notify you via SMS.
- No service disruption: FASTags remain active unless misuse is detected.
- Dedicated helpline: Easy support at 1033.
This simplified approach improves the digital toll experience for millions of Indian vehicle owners.
Conclusion
The NHAI’s new KYV policy for FASTag users is a welcome move towards smoother, faster, and more transparent toll collection. By removing unnecessary steps like side photo uploads and enabling automatic RC detail fetching, the process is now simpler than ever.
Make sure your FASTag KYV is completed on time to avoid any inconvenience at toll plazas. For help, always contact your bank or the 1033 helpline.
With these updates, the government aims to make India’s digital toll system smarter, easier, and more efficient.
Also read: Toll FASTag Annual Pass 2025: 1-Year Travel for ₹3,000, Unlimited Benefits, Charges, and How to Apply?
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FAQs on NHAI FASTag KYV Process
Q1. Do I need to upload side photos for KYV verification now?
No. Only the front photo showing the FASTag and number plate is needed.
Q2. What if I don’t complete the KYV process?
Your FASTag won’t be immediately deactivated, but you’ll receive SMS reminders. Repeated non-compliance may lead to suspension.
Q3. How often do I need to complete KYV?
Every three years, as per NHAI and bank regulations.
Q4. Can I use one FASTag for multiple vehicles?
No. Each vehicle must have its own FASTag for correct toll deductions.
Q5. How can I contact support for KYV-related problems?
You can reach out to your issuing bank or call the National Highway Helpline at 1033 for assistance.